We work from the outset with our customers to ensure our solutions provide the benefits that their businesses demand.
The ICE products are configured and managed by business users. ICE Claims® has received significant testimonials from CEOs of insurance companies for its ability to reduce administrative, IT and claims leakage costs. A typical comment from the CEO of one of our customers, after a four and a half month ICE Claims implementation project, is:
“The success of the project was down to great teamwork and technology. To complete the implementation of a leading edge claims system in less than five months and to reap the rewards so quickly is unprecedented in this industry.”
We work closely with our partners, including CGI and the International Cooperative and Mutual Insurance Federation (ICMIF).
We are able to achieve such stunning results through our investment programme which has produced the technology that today’s modern insurance providers require. Our development team contain some of the most experienced general insurance technicians in the market; they understand the business drivers and have produced our exceptional product range:
The launch of ICE Policy in 2010 completes the set of solutions which help make insurance businesses function more efficiently. Like all our solutions, ICE Policy is fully web-enabled and provides all the functionality required for insurers, including inter-operability with aggregators. For more information click here.
Our flagship product launched in 2005 provides insurers and third party administrators with the ability to make both their operations more efficient and to reduce significantly the cost of settling claims. ICE Claims caters for all lines of general insurance business. For more information click here.
ICE Track is our most established product and has been used successfully since 2003. At its heart is our general insurance specific data warehouse, ICE Cube®, with seamless connectivity not just to ICE Policy and ICE Claims but to your legacy systems as well. ICE Track provides all your reporting requirements, from dashboards, reports for monitoring costs, suppliers and staff performance through to ‘what if’ and modelling facilities. For more information click here.
Our specialist product for the mutual insurer, combining all the functionality of ICE Policy, ICE Claims and ICE Track but with a distinct eye to the processes required for mutual members. ICE Mutual has been running in production since 2009 and in 2010 IT-Freedom was selected to be the technology partner for ICMIF, based on the excellence of the ICE Mutual product. For more information click here.