Founded in 2002, IT-Freedom is owned by the management and staff, a like-minded group of dedicated insurance and technology specialists.
Our mission is to delight our customers with the innovative ICE product set. We have removed the barriers to business users managing their own destiny through the configuration of ICE. The people who are tasked with driving the business forward are empowered with ICE.
We have achieved success through working with our customers to provide them with the benefits of modern technology which integrates quickly with legacy systems. The flexibility to create and amend insurance products quickly and inexpensively through configuration, combined with the easily constructed business processes and workflow, has created a winning combination.
Our support desk and on-line tracking facilities mean that our customers are kept fully in touch with the current status of upgrades and releases.
The implementation of the ICE products is primarily about training and configuration assistance for business users. Any additional IT is predominantly confined to interfaces. This means that, whilst we are always there to provide support, the management of the system is ultimately with the business, leading to unmatched customer satisfaction.